Shipping and Returns Policies

• Estimated timeframe: 0–10 business days.

Tracking your parcel:

Once your order has been packed and dispatched, you will receive an email with your tracking number from the relevant carrier (Australia Post or Aramex).

Please check your junk or spam folder, as some tracking emails may be redirected.

Australian orders can be tracked via the carrier link provided in your dispatch email.

Please allow 0–3 business days for processing before your parcel is sent. In most cases, orders are dispatched within 24 hours, as we aim to get every order out as quickly as possible.

Please note delivery timeframes may vary due to public holidays, weekends, location, weather events, customs investigations, carrier investigations, and other factors outside our control. While we will always do our best to assist, these timeframes are determined by the shipping carrier.

INCORRECT INFORMATION

Once your order has been placed no changes are able to be made. Please double check your shipping address is correct before confirming your order. Business addresses must include the business name.

If parcels are not collected, or are required to be returned to sender due to insufficient or incorrect information, postage costs are unable to be refunded. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct.

If you do find you have entered incorrect shipping information please email us ASAP at perth@finderskeepersgold.com and we will attempt to correct the mistake.

Click and Collect:

You will receive an email when your parcel is ready to be picked up at the address below. Please ensure to bring your receipt or ID to pick up your purchase.

Finders Keepers Gold Prospecting

Unit 18/30 Peel rd

O'Conner WA 6163